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Did You Know....?


The Crown Jewels contain the two biggest diamonds on Earth


They both came from the Cullinan Diamond, a 3,106-carat gem found in South African 1905. The largest stone called the Great Star of Africa, is in the Sovereign's Sceptre, while the second largest is mounted in the Imperial State Crown.








When Ramona Hood started her career at the transportation provider, her initial goal was not to become the first African American woman to lead a FedEx operating company.

In a discussion with CNBC's Frank Holland at the CNBC Work Summit, Hood said, "I was a 19-year-old single mom, so my focus at that time was around having a job with constant hours."

"It was many years later that I started to focus on a career and recognize the world of FedEx and how big it was," she said. "I decided to really be intentional with my career, and that focus has driven to the place I'm in today."

Over a 31-year career with FedEx that focus led to Hood's February 2020 appointment as CEO and President of the operating company, which oversees transportation capabilities for expedited ground, temperature control shipments, and other industry-specific solutions.

Hood also shared some of the lessons and things that she learned that helped her climb the corporate ladder, as well as how she navigated the Covid-19 pandemic in the early stage of her CEO tenure.


Climbing the Ladder 

Hood said that when her focus shifted to moving up the ranks to leadership roles at FedEx, one of the first things that helped her was thinking about "how I can help bring value to an organization and then beginning to share that with people."

That later evolved to having her own board of directors, filled with people supporting her career.

As roles and responsibilities changed, Hood said her, "intentionality" changed as well.

Now, she says, her focus is" on bringing the business forward to ensure that our people are able to demonstrate the best inn their skills and their abilities. 








Patience, Perseverance and Professionalism 


During the beginning of the pandemic, which was at the start of Hood's tenure as CEO, she said the expectation from many was that it would be short-lived and "we'd be back to the normal that we all knew within 60 to 90 days."

However, as it became clearer that it would not, Hood said that an important thing she took away from that period was, "the grace that we gave everyone."

But as it became clearer that it would not, Hood said that an important thing she took away from that period was “the grace that we gave everyone.”

"You think about people starting to work from home, and the interruptions that would happen because they weren't necessarily set up for that environment...there was just a lot of grace that we all had for one another," Hood said.

During that period Hood maintained a focus on communication and  flexibility were her keys to leadership.

"Our focus was really to get people home fairly quickly with the infrastructure that had not been tested in that way, and our goal was to continue to work to see if we're going to break it and fix it," she said. " So that ability to take such a complex problem and breaking it down into simpler terms and doing it at the speed that we did was something that we continue to utilize in our work today – how are we solving problems and how can we do it faster than we have historically."

Working in a Blended Milieu

With the multi-generational workforce at FedEx that is now working at both home and the office, Hood said that it's been important to embrace both "physical and digital meeting together."

While some of that has been focused on the tools that are used to bridge that gap, it's also making sure that "when we do come to the office, doing it with intentionality," she said.

That also impacts leadership, with Hood noting that you need to have visibility across your team so that you can mentor and sponsor them. "It's important to look at how you do that both in the physical environment as well as digital environment," she added.






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